Can I change my billing or shipping information?
Once you have placed an order, you should not change your billing or shipping address information. If you need to make a change, please contact our Customer Service Department at support@Debouchageriga.myshopify.com as soon as possible during the order processing stage. If the package has not been dispatched yet, we can ship to the new address. However, if the package has already been shipped, we cannot change the shipping information while the package is in transit.
What forms of payment are accepted?
We accept payments through Shopify Payments, allowing you to use both PayPal and major credit cards for a secure and seamless transaction.
Do you provide an invoice?
Yes. Once we have received your order and payment has been cleared, the invoice will be sent to you via email.
How can I find out about shipping charges?
Please read our shipping policy page for more information.
If I want to make a gift purchase, can you send my purchase to a different address?
Yes, we can send your order to a different address.
How can I track my shipment?
Once we ship out your order, you will receive a shipment confirmation number within 24-48 hours via email to track your order.
How do I know if my order has been shipped?
Once your order is shipped, you will receive a confirmation email with a tracking number.
Where is my confirmation email?
If you have any concerns with your order, please contact our Support Team at support@Debouchageriga.myshopify.com, and they will be glad to assist you. Most emails are answered within 1 business day.